We value every purchase, and we do our best to honour all shipping requests to ensure you receive your items as quickly as possible.
DELIVERY TIMES AND OPTIONS
Please note that Tea of Mine is based in Portugal, Europe. The delivery times are in business days, Monday - Friday, excluding public holidays and that they are estimated times, which may vary depending on external situations.
To guarantee every order reaches its destination safely, all shipping is tracked.
DELIVERY TIMES AFTER DISPATCH
Europe - 3-5 days
Rest of the world - 5-10 days
Portugal - 3-5 days
Portugal: Free shipping on order over 20€.
Our shipping costs are based on the weight of your order.
The costs will be shown at checkout, prior to payment.
If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges.
For international orders, if your package is unclaimed and returned to us, we may refund the amount of the products, but the shipping cost will not be refunded. Return international shipments are the customer’s responsibility.